All parcels are shipped from our warehouse on the Sunshine Coast, Queensland, from postcode 4560 and all orders are Safe Dropped. Regular Post for all orders is $14.95 1-6 Business Days If you have any concerns about your order, please contact us immediately and one of our customer service representatives will assist you All parcels are shipped via Australia Post All orders are usually dispatched within 24 Hours of Payment (excluding Saturdays, Sundays and public holidays. If an order needs more than 1 business day handling we will contact you) Orders may require 1 business day for handling. We do not take responsibility for orders that are lost or stolen once the parcel has been delivered to the correct delivery address You may experience an additional waiting period for despatch and delivery during peak periods, sale events and uncontrollable weather